FAQs

Can products be returned for a refund or an exchange?
All sales are final. Due to health, safety, and sanitation reasons, as well as handmade customization, products can not be returned. A refund will be issued in the event your order cannot be fulfilled by Nattie Nailed It. If any part of your order is damaged during shipping, email nattienailedit@gmail.com and include an image of the damaged products and your order number. 

How long does it take to process and ship orders?
Ready-made products are shipped within 2 business days. Tracking information is provided within 24 hours of placing an order that requires shipping. Shipping options are available in the United States through USPS or UPS only. Free shipping is automatically applied to all orders over $50.00 at checkout. Local contact-free pickup and delivery options in Columbus, Ohio are also available at checkout.

What is included with each press on nail set?
Each press on set ordered includes an application kit with everything you need to apply your nails flawlessly! Each application kit includes instructions, nail adhesive sticky tabs for short-term wear, alcohol wipes, nail buffing block, cuticle pusher, nail file, nail glue for extended wear (2-3 weeks with proper prep and application), and lint-free wipes.

How do I place an order for a custom press on nail set?
It is highly recommended that you purchase a sizing kit in the exact length and shape of your desired press on nail set to ensure your perfect fit before placing a custom press on nail order or to confirm your nail sizes for ready-to-ship sets. Nattie Nailed It is not responsible for incorrect nail sizes ordered/provided by a client.

Sizing kits are available in many different lengths and shapes, including those for custom press on toenail sets! Each sizing kit includes 10-15 nails with sizes ranging from 0-9, 0-11, or 0-14. Each sizing kit is only valid for that length and shape as nail sizes may vary between lengths and shapes.

Once you know your nail sizes and desired style, start your custom order by placing a REQUIRED $15.00 deposit. Work on your custom order will not begin until your deposit has been received.

How long do press on nails last?
How long press on nails depends on the method of application (ex. nail glue vs. nail adhesive sticky tabs) as well as the client's wear and tear on their hands/nails. If nails are applied using nail glue, they will last longer than when applied with the adhesive sticky tabs. The nail adhesive sticky tabs are intended for short-term wear such as a special occasion (few hours to a few days). When applying press on nails using nail glue, they can last 2-3 weeks. 

Are press on nails reusable?
Yes! Using nail adhesive sticky tabs makes press on nails much easier to remove as well as to reuse for multiple wears. If reapplying using nail glue, make sure to gently buff or file away any excess nail glue from the inside of the press on nail tip before reapplying it to the natural nail. 

How are press on nails removed?
If you do not intend to reuse the nails, the quickest method to remove press on nails is to soak them in a ceramic or glass bowl filled with enough acetone-based nail polish remover to cover the nails. Warm acetone soaks nails off quicker. Soak fingers until the adhesive breaks down and the press on nail becomes loose enough to effortlessly separate from your natural nail or the nail simply falls off from your natural nail. Do not pry or peel artificial nails! This will cause damage to your natural nails. Apply cuticle oil and hand cream to moisturize your hands and nails after the removal process.

Do press on nails ruin your natural nails?
No! Press on nails should not cause damage to your natural nails if they are applied and removed correctly. Most damage is caused by improperly applying and/or removing press on nails. 

Does Nattie Nailed It offer wholesale orders?
Yes! If you are interested in purchasing more than ten press on nail sets, please send an email to info@nattienailedit.com for discounted pricing information.

Need more info?
If you have any additional questions, please contact Nattie Nailed It by sending us a message on social media or sending an email to info@nattienailedit.com.